Help Center
Frequently Asked Questions
Find answers to the most common questions about CVSense
Apply-Assist is our powerful browser extension that helps you create tailored job applications effortlessly. Simply install the extension, and when you find a job posting you're interested in, Apply-Assist will help you customize your CV and cover letter specifically for that role. It analyzes the job description and your profile to create perfectly matched applications that significantly increase your chances of landing interviews. Think of it as your personal application assistant that works right in your browser!
Our browser extension seamlessly integrates with popular job boards and company career pages. Once installed, it activates when you visit a job posting. With a single click, the extension captures the job details and uses our AI technology to tailor your application materials. It intelligently matches your skills and experience with the job requirements, adjusts keywords for ATS optimization, and helps you craft compelling, role-specific applications – all without leaving the job posting page.
SmartMatch is our free application tailoring service that lets you customize your CV and application materials for specific job roles. Every user receives 20 free credits to start with, allowing you to create 20 tailored applications at no cost. This gives you the chance to experience the power of personalized applications and see real results before deciding to top up your credits.
Topping up your SmartMatch credits is quick and easy! Simply visit your account dashboard, navigate to the Credits section, and choose your preferred credit package. We offer flexible options to suit different job search needs, and all payments are processed securely. Once purchased, your credits are instantly available, so you can continue creating tailored applications without any delays.
Absolutely! Apply-Assist credits can be easily topped up through your account dashboard whenever you need them. We offer various credit packages designed to match different job search intensities – whether you're actively applying to multiple roles daily or taking a more measured approach. Simply select your package, complete the secure payment, and your credits are ready to use immediately with our browser extension.
Expert-Assist is our premium service where professional CV writers and career consultants personally review and optimize your application materials. Unlike our automated services, Expert-Assist provides human expertise and personalized feedback. This service is available on a request basis – simply contact our support team to discuss your needs, and we'll arrange a consultation to determine how our experts can best help you achieve your career goals.
Absolutely! CVSense is fully compliant with UK GDPR and data protection regulations. We implement bank-level encryption and robust security measures to protect your personal information and CV data. All data processing activities meet the strict requirements set by the Information Commissioner's Office (ICO). Your information is never shared without your explicit consent, and you have full control over your data at all times.
Our advanced AI technology analyzes your CV content and the job requirements in real-time to provide intelligent, role-specific suggestions. It identifies areas where you can strengthen your achievements, suggests better keywords for ATS optimization, highlights missing critical information, and recommends how to better align your experience with the target role. The AI learns from thousands of successful applications and hiring patterns to give you data-driven advice that actually works.
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Our UK-based support team is available Monday–Friday, 9:00 AM – 5:00 PM (GMT)