Help Center

Find answers to your questions. Our 24/7 support team is here to help you succeed.

See It In Action

How CVSense Works

Watch this quick walkthrough to see how our platform helps you achieve your goals

Product Walkthrough — Recruiters2:15 min

Post Your Job

Create and publish job listings with detailed requirements

Screen CVs with AI

Upload multiple CVs and let AI analyse and rank candidates

Hire Top Talent

Review scored candidates and make faster hiring decisions

Common Questions

Frequently Asked Questions

Find answers to the most common questions about CVSense

You can upload up to 500 CVs for one role and receive ranked candidate results. Each result includes a score, summary, strengths and areas to review, while your recruitment team decides who progresses.

You can upload up to 500 CVs to one screening project. Supported formats are PDF, DOC, DOCX and TXT, with a maximum file size of 10 MB per CV. You can also select a ZIP archive containing supported CV files.

You can open an individual candidate result and download the screening report on its own, or choose Report + CV to receive one merged PDF containing the report followed by the original CV. You can also download reports for multiple candidates or export screening results to CSV.

Each valid CV sent for AI screening uses one recruiter AI credit. Files that do not pass validation are not sent for screening. Your current credit balance and available purchase or subscription options are shown in the recruiter dashboard.

Yes. You can create a public job, receive applications in the recruiter dashboard and select CV-bearing applications for a screening project. The job application limit depends on your plan, while each CV screening project can contain up to 500 CVs.

Yes. You can review candidate details and the original CV, add candidates to a shortlist, record notes, update recruitment statuses and return to completed screening projects from the dashboard.

Yes. When creating a public job, you can add required or optional screening questions. Candidate responses are collected with the application and can be reviewed in the recruiter dashboard.

Recruiter features are accessed through an authenticated dashboard. Account settings include data export and account deletion controls. See the CVSense Privacy Policy and Data Processing Agreement for information about data handling and retention.

Get in Touch

Contact Our Support Team

Choose your preferred way to get in touch with us

Support Ticket

Email our support team and we'll get back to you

Contact Support

Email Support

We'll respond within 24 hours

support@cvsense.co.uk

Our UK-based support team is available Monday–Friday, 9:00 AM – 5:00 PM (GMT)