Help Center
Find answers to your questions. Our 24/7 support team is here to help you succeed.
How CVSense Works
Watch this quick walkthrough to see how our platform helps you achieve your goals
Post Your Job
Create and publish job listings with detailed requirements
Screen CVs with AI
Upload multiple CVs and let AI analyse and rank candidates
Hire Top Talent
Review scored candidates and make faster hiring decisions
Frequently Asked Questions
Find answers to the most common questions about CVSense
You can upload up to 500 CVs for one role and receive ranked candidate results. Each result includes a score, summary, strengths and areas to review, while your recruitment team decides who progresses.
You can upload up to 500 CVs to one screening project. Supported formats are PDF, DOC, DOCX and TXT, with a maximum file size of 10 MB per CV. You can also select a ZIP archive containing supported CV files.
You can open an individual candidate result and download the screening report on its own, or choose Report + CV to receive one merged PDF containing the report followed by the original CV. You can also download reports for multiple candidates or export screening results to CSV.
Each valid CV sent for AI screening uses one recruiter AI credit. Files that do not pass validation are not sent for screening. Your current credit balance and available purchase or subscription options are shown in the recruiter dashboard.
Yes. You can create a public job, receive applications in the recruiter dashboard and select CV-bearing applications for a screening project. The job application limit depends on your plan, while each CV screening project can contain up to 500 CVs.
Yes. You can review candidate details and the original CV, add candidates to a shortlist, record notes, update recruitment statuses and return to completed screening projects from the dashboard.
Yes. When creating a public job, you can add required or optional screening questions. Candidate responses are collected with the application and can be reviewed in the recruiter dashboard.
Recruiter features are accessed through an authenticated dashboard. Account settings include data export and account deletion controls. See the CVSense Privacy Policy and Data Processing Agreement for information about data handling and retention.
Contact Our Support Team
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Our UK-based support team is available Monday–Friday, 9:00 AM – 5:00 PM (GMT)