Terms & Conditions

This Agreement is made on the 1st day of October 2025

Between:
DoviLearn Global Education Ltd

And:
USER

(A) The Company operates an online platform and related services under the brand name "CVSense" that enables users to create personalised curriculum vitae and job applications.

(B) CVSense provides multiple services including an online CV creation platform, a browser extension for personalised applications, SmartMatch functionality for CV tailoring with job postings, and Apply Assist tools and services to help users apply for employment opportunities.

(C) The CVSense platform utilises intelligent technology to provide suggestions, recommendations, and assistance to users in creating and tailoring their CVs and job applications.

(D) All services provided by CVSense are advisory in nature, offering suggestions and recommendations only, and do not guarantee any specific outcomes regarding employment or job applications.

(E) The Company has developed policies regarding the ethical use of intelligent systems, privacy protection, data processing, and cookie usage which form part of the overall service framework.

(F) These Terms and Conditions govern the relationship between the Company and Users regarding access to and use of all CVSense services and features.

1.1. Agreement means these Terms and Conditions as may be amended from time to time.

1.2. Intelligent Technology means intelligent systems and technology used within the CVSense services to provide suggestions and recommendations.

1.3. Apply Assist means the CVSense service that helps users apply for jobs or provides tools for job applications.

1.4. Browser Extension means the CVSense software extension that helps users create personalised applications online.

1.5. Company means DoviLearn Global Education Ltd, company number 15697688, trading as CVSense.

1.6. Content means all information, data, text, documents, CVs, applications, and materials uploaded, created, or generated through the Services.

1.7. Cookies Policy means the policy available at https://cvsense.co.uk/#cookies governing the use of cookies on the Platform.

1.8. Ethical Policy means the policy available at https://cvsense.co.uk/#ethical-policy governing the ethical use of intelligent technology in the Services.

1.9. GDPR Policy means the policy available at https://cvsense.co.uk/#gdpr governing data protection and GDPR compliance.

1.10. Platform means the CVSense online platform accessible via website and related applications.

1.11. Privacy Policy means the policy available at https://cvsense.co.uk/#privacy governing the collection and use of personal data.

1.12. Services means all services provided by CVSense including the Platform, Browser Extension, SmartMatch, Apply Assist, and any related features.

1.13. SmartMatch means the CVSense service that helps users tailor their CV with job postings and provides instant feedback.

1.14. User means any individual who accesses, uses, or registers for any of the Services.

1.15. User Account means the registered account created by a User to access the Services.

2.1. The Company provides the following Services through the Platform:

2.2. All Services utilise AI technology to provide suggestions, recommendations, and guidance to Users, as further detailed in the Ethical AI Policy.

2.3. The Services are advisory in nature only and are designed to assist and support Users in their job search activities through suggestions and recommendations.

2.4. The Company does not guarantee any specific outcomes, including but not limited to successful job applications, interview invitations, or employment offers, resulting from use of the Services.

2.5. The Company reserves the right to modify, update, suspend, or discontinue any aspect of the Services at any time, with or without notice to Users.

2.6. Additional terms and conditions may apply to specific features or Services, which will be communicated to Users through the Platform or via separate agreement.

2.7. Use of the Services is subject to the Company's Privacy Policy, GDPR Policy, Cookies Policy, and Ethical AI Policy, which form an integral part of this Agreement.

3.1. To access the Services, Users must create a User Account by providing accurate, current, and complete information as prompted by the registration process.

3.2. Users must be at least 16 years of age to create a User Account and use the Services.

3.3. Each User may maintain only one active User Account, and User Accounts are personal to the registered User and may not be shared, transferred, or assigned to any other person.

3.4. Users are solely responsible for maintaining the confidentiality and security of their User Account credentials, including passwords and login information.

3.5. Users must ensure that all information provided during registration and thereafter remains accurate, current, and complete, and must promptly update such information when it changes.

3.6. The Company reserves the right to suspend or terminate any User Account at its sole discretion if:

3.7. Users may terminate their User Account at any time by following the account closure procedures available through the Platform or by contacting the Company directly.

3.8. Upon termination of a User Account, the User's right to access and use the Services shall cease immediately, though certain provisions of these Terms and Conditions shall survive termination.

5.1. The Company utilises AI technology to provide suggestions, recommendations, and assistance through the Services, including but not limited to content generation, CV optimisation, job matching, and application guidance.

5.2. All AI-generated content, suggestions, and recommendations provided through the Services are advisory in nature only and are intended to assist Users in creating and improving their CVs and job applications.

5.3. The Company's approach to AI development and deployment is governed by the Ethical AI Policy available at https://cvsense.co.uk/#ethical-policy, which forms part of this Agreement.

5.4. Users acknowledge and agree that:

5.5. The Company makes no warranties, representations, or guarantees regarding:

5.6. Users acknowledge that employment decisions are made solely by employers and that the Company has no influence over such decisions regardless of the quality or nature of AI assistance provided.

5.7. The Company shall not be liable for any direct, indirect, or consequential losses arising from:

6.1. The Company owns and retains all intellectual property rights in and to the Platform, Services, software, technology, algorithms, AI systems, databases, and all content provided by the Company including but not limited to text, graphics, logos, designs, and functionality.

6.2. Users retain ownership of all personal information, career details, and original content they provide to create their CVs and job applications through the Services.

6.3. By using the Services, Users grant the Company a non-exclusive, royalty-free, worldwide licence to use, process, store, and analyse User content solely for the purposes of:

6.4. The licence granted in clause 6.3 shall terminate when the User deletes their content or closes their User Account, subject to reasonable retention periods for backup and legal compliance purposes.

6.5. "CVSense" and all related trademarks, service marks, and logos are the exclusive property of the Company and Users may not use these marks without prior written consent.

6.6. Users may not copy, modify, distribute, reverse engineer, or create derivative works from any part of the Platform or Services except as expressly permitted in these terms.

6.7. Users warrant that any content they provide does not infringe the intellectual property rights of any third party and that they have all necessary rights to grant the licence set out in clause 6.3.

6.8. The Company will respond to valid notices of alleged copyright infringement in accordance with applicable law and may remove or disable access to allegedly infringing content.

6.9. Nothing in these terms transfers any intellectual property rights to Users except the limited right to use the Services in accordance with these terms.

8.1. Advisory Nature of Services: The Company provides the Services, including all AI-powered features, SmartMatch functionality, and Apply Assist tools and services, for informational and advisory purposes only.

8.2. No Employment Guarantees: The Company makes no representations, warranties, or guarantees regarding employment outcomes or job application success.

8.3. AI Technology Limitations: Users acknowledge that AI technology has inherent limitations and may not always produce optimal or error-free results.

8.4. Platform Availability: The Company does not guarantee uninterrupted or error-free access to the Platform or Services.

8.5. Content Accuracy: The Company makes no representations regarding the accuracy, completeness, or reliability of any Content provided through the Services.

8.6. Third-Party Services: The Company disclaims all liability in connection with third-party websites, services, or platforms accessed through or integrated with the Services.

8.7. Limitation of Liability: To the maximum extent permitted by law, the Company's total liability to any User shall not exceed the amount paid by the User for the Services in the twelve months preceding the claim.

8.8. Statutory Rights: Nothing in this Agreement excludes or limits the Company's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

8.9. User Responsibility: Users acknowledge that they use the Services at their own risk and are solely responsible for any consequences arising from their use of the Services or reliance on any Content or recommendations provided.

10.1. The Company's collection, use, processing, and protection of personal data is governed by the Privacy Policy available at https://cvsense.co.uk/#privacy, which forms an integral part of this Agreement.

10.2. The Company processes personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018, as detailed in the GDPR Policy available at https://cvsense.co.uk/#gdpr.

10.3. The Company's use of cookies and similar tracking technologies is governed by the Cookies Policy available at https://cvsense.co.uk/#cookies, and Users consent to such use by continuing to access or use the Services.

10.4. By using the Services, Users acknowledge that they have read, understood, and agree to be bound by the Privacy Policy, GDPR Policy, and Cookies Policy, each as may be updated from time to time.

10.5. Users are responsible for ensuring that any personal data they provide through the Platform is accurate, complete, and lawfully obtained, particularly when creating CVs or uploading content that may contain third-party personal information.

10.6. The Company implements appropriate technical and organisational measures to protect User data against unauthorised access, alteration, disclosure, or destruction, but cannot guarantee absolute security of data transmitted over the internet.

10.7. Users may exercise their data protection rights, including rights of access, rectification, erasure, and portability, in accordance with the procedures set out in the Privacy Policy and applicable data protection laws.

10.8. Any conflict between these Terms and Conditions and the Privacy Policy, GDPR Policy, or Cookies Policy shall be resolved in favour of the respective specialist policy document.

11.1. The Company uses cookies and similar tracking technologies on the Platform in accordance with the Cookies Policy available at https://cvsense.co.uk/#cookies, which forms part of this Agreement.

11.2. By using the Services, the User acknowledges and agrees to the use of cookies as described in the Cookies Policy, subject to the User's consent preferences.

11.3. Cookies are used for various purposes including:

11.4. The User may manage cookie preferences through:

11.5. Certain cookies are essential for the operation of the Platform and cannot be disabled without affecting the functionality of the Services.

11.6. The Company may update the Cookies Policy from time to time, and continued use of the Services after such updates constitutes acceptance of the revised policy.

11.7. For detailed information about the types of cookies used, their purposes, and retention periods, Users should refer to the complete Cookies Policy.

13.1. The Company aims to provide the Services on a continuous basis but does not guarantee that the Platform will be available at all times or that access will be uninterrupted or error-free.

13.2. The Company reserves the right to suspend, restrict, or discontinue access to the Services or any part thereof at any time without prior notice in cases of emergency, security concerns, or technical issues.

13.3. The Company may perform scheduled maintenance on the Platform and will endeavour to provide reasonable advance notice of planned downtime through the Platform or by email to registered Users.

13.4. The Company reserves the right to modify, update, enhance, or discontinue any aspect of the Services at any time at its sole discretion.

13.5. The Company may introduce new features, remove existing features, or change the functionality of the Services without liability to Users.

13.6. In the event that the Company decides to permanently discontinue the Services, it will provide Users with reasonable notice where possible and practicable.

13.7. The Company shall not be liable for any loss, damage, or inconvenience caused by service interruptions, modifications, or discontinuation of the Services.

13.8. Users acknowledge that technology services may experience occasional disruptions and agree that such interruptions do not breach these Terms and Conditions.

14.1. Termination by User. You may terminate this Agreement at any time by deactivating your User Account through the Platform settings or by providing written notice to the Company.

14.2. Termination by Company. The Company may terminate this Agreement and suspend or terminate your access to the Services at any time with or without cause by providing you with reasonable notice.

14.3. Immediate Termination. The Company may immediately terminate this Agreement and suspend your access to the Platform without notice if:

14.4. Effect of Termination. Upon termination of this Agreement for any reason:

14.5. Data Retention. Following termination, the Company may retain your Content and personal data in accordance with the Privacy Policy and applicable data protection laws, but will have no obligation to maintain or provide access to such data.

14.6. Survival. The following provisions shall survive termination of this Agreement: Definitions, Intellectual Property Rights, Disclaimers and Limitations of Liability, Indemnification, Governing Law and Jurisdiction, and General Provisions.

15.1. User Indemnification Obligation: Each User agrees to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees and costs) arising from or relating to:

15.2. Scope of Indemnification: The indemnification obligations set forth in clause 15.1 shall include claims arising from the User's reliance on or implementation of any suggestions, recommendations, or assistance provided by the AI technology or other features of the Services.

15.3. Defence and Settlement: The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by the User, and in such case, the User agrees to cooperate with the Company's defence of such claim.

15.4. Exclusions: The User's indemnification obligations shall not apply to claims arising solely from the Company's gross negligence, wilful misconduct, or material breach of this Agreement.

15.5. Survival: The provisions of this clause 15 shall survive termination of this Agreement.

16.1. This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

16.2. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

16.3. Each party irrevocably waives any objection which it may have at any time to the laying of any proceedings brought in any such court, any claim that such proceedings have been brought in an inconvenient forum and any claim that such court does not have jurisdiction.

16.4. Nothing in this clause shall limit the right of the Company to take proceedings against any User in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

17.1. The parties shall first attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement through good faith negotiations for a period of thirty (30) days from the date written notice of the dispute is given by one party to the other.

17.2. If the dispute cannot be resolved through direct negotiation, the parties agree to attempt resolution through mediation administered by the Centre for Effective Dispute Resolution (CEDR) in accordance with their Model Mediation Procedure.

17.3. The mediation shall take place in London, England, and shall be conducted in English.

17.4. Each party shall bear its own costs of mediation, with the mediator's fees and administrative costs shared equally between the parties.

17.5. If the dispute is not resolved through mediation within sixty (60) days of the commencement of mediation proceedings, or if either party refuses to participate in mediation, either party may pursue litigation in accordance with clause 17.6.

17.6. Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the courts of England and Wales, and each party hereby consents to the jurisdiction of such courts.

17.7. Nothing in this clause shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm.

17.8. Any dispute must be commenced within twelve (12) months of the date on which the cause of action arose, failing which the claim shall be time-barred.

17.9. This dispute resolution procedure shall not apply to disputes relating to intellectual property infringement or data protection breaches, which may be pursued directly through appropriate legal channels.

18.1. Neither party shall be liable for any failure or delay in performing their obligations under this Agreement which is due to any cause beyond their reasonable control, including but not limited to acts of God, flood, drought, earthquake, epidemic, pandemic, fire, explosion, war, invasion, hostilities, terrorist attacks, civil disorder, rebellion, revolution, insurrection, military or usurped power, strikes, lock-outs, labour disputes, acts of government, communications network failures, power failures, or failure of third party hosting services.

18.2. The party affected by a force majeure event shall:

18.3. If the force majeure event continues for a continuous period of more than three months, either party may terminate this Agreement immediately by giving written notice to the other party.

18.4. For the avoidance of doubt, force majeure shall not include:

19.1. These Terms and Conditions do not require physical signatures or written agreements. By accessing, browsing, or using the CVSense website, Platform, or any of the Services, Users automatically agree to be bound by these Terms and Conditions in their entirety.

19.2. Agreement formation occurs electronically through any of the following actions:

19.3. Users acknowledge that electronic acceptance of these Terms and Conditions has the same legal effect as a handwritten signature and creates a binding contractual relationship between the User and the Company.

19.4. If a User does not agree to these Terms and Conditions, they must immediately cease using the website, Platform, and all Services.

20.1. The Company reserves the right to modify, update, or amend these Terms and Conditions at any time at its sole discretion to reflect changes in the Services, legal requirements, or business practices.

20.2. When material changes are made to these Terms and Conditions, the Company will:

20.3. Continued use of the Services after any amendments constitutes acceptance of the revised Terms and Conditions. Users who do not agree to the updated terms must discontinue use of the Services.

20.4. Users are responsible for regularly reviewing these Terms and Conditions to stay informed of any changes. The Company recommends checking for updates at least monthly.